WHAT SHOULD I DO IF MY CBD PRODUCT IS DAMAGED ON DELIVERY?

We prepare and secure every parcel with the utmost care to ensure your order arrives in the best possible condition. However, despite all precautions, incidents can unfortunately occur during transit.

We therefore recommend that you carefully check the external condition of the parcel upon delivery. If there are visible signs of damage, please report this to the courier immediately.

If you discover any damage when opening the parcel, please take clear photos of the damaged items and send them to us as soon as possible. This will allow us to process your claim promptly and offer you a suitable solution.

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