SELLER IDENTITY

Green Brothers Czech s.r.o.

  1. října 770/6, Moravská Ostrava, 702 00 Ostrava, Czech Republic

Registration Number: 143 53 121

Email: contact@sixty8.de

PRODUCTS

The products offered comply with the applicable legislation of the European Union and the Czech Republic. They contain hemp-derived cannabinoids authorized for sale in accordance with current European regulations (THC ≤ 0.3%).

These products are not intended to diagnose, treat, cure, or prevent any disease. It is recommended to consult a healthcare professional before consumption.

The products are intended exclusively for adults aged 18 years and over.

PRICES

Prices are displayed in euros (€), including all applicable taxes (VAT included). Shipping costs are not included and will be specified before the final confirmation of the order.

Prices may be modified at any time. The price applied is the one in effect at the time the order is confirmed.

ORDERS

Orders are placed directly through the website www.sixty8.de.

Any order implies acceptance of these Terms and Conditions.

Green Brothers Czech reserves the right to refuse any order for legitimate reasons, including previous disputes, non-payment, or suspected fraud.

PAYMENT

Accepted payment methods are:

Credit Card

All transactions are secured through authorized payment providers.

The customer guarantees that they are authorized to use the selected payment method.

DELIVERY

Delivery is made to the address provided during checkout. Delivery times are given for informational purposes only.

Green Brothers Czech cannot be held responsible for delays caused by the carrier or exceptional circumstances (force majeure, strikes, weather conditions, etc.).

Delivery is carried out by a professional shipping provider. Delivery times are indicative and may vary depending on the destination. Any defect or delay must be reported within a reasonable period.

CUSTOMS SEIZURE

Customers are responsible for understanding and complying with the import laws and regulations of their country. If an order is seized, held, delayed, or confiscated by customs authorities, no refund or replacement is guaranteed.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for lost, delayed, or misdelivered orders due to incorrect or incomplete information provided by the customer.

LOST OR STOLEN PACKAGES

In the event of a package reported as lost or stolen during transit, an investigation will be opened with the carrier. Please note that this process may take up to 30 business days before a refund or reshipment can be approved.

PACKAGES LEFT AT THE DOOR

If the customer selects a delivery option allowing the package to be left at the door or delivered without signature, we are not responsible for lost, stolen, or damaged packages once the carrier has marked the shipment as delivered.

DELIVERY DELAYS

We are not responsible for shipping delays caused by customs processing, weather conditions, carrier disruptions, public holidays, strikes, natural disasters, or any other circumstances beyond our control.

REFUSED OR UNCLAIMED PACKAGES

If a package is refused by the customer or remains unclaimed and is returned to us, the customer may be responsible for return shipping and reshipping costs.

RIGHT OF WITHDRAWAL

In accordance with Directive 2011/83/EU, you have the right to withdraw from your purchase within 14 days of receiving the product, without providing any reason.

This right does not apply to products that are:

Opened or unsealed,

Perishable,

Excluded for hygiene or health protection reasons.

To exercise this right, please contact us exclusively by email at contact@sixty8.de before returning any item.

RETURNS AND REFUNDS

Before returning any product, please contact our customer service team to receive return instructions.

👉 Please contact our team first at contact@sixty8.de to obtain a return label.

Any package returned without prior authorization may be refused. Return shipping costs are the responsibility of the customer.

The product must be returned new, unused, undamaged, and in its original packaging.

Refunds (excluding shipping costs) are processed within 7 to 10 days after the return has been approved.

LIABILITY

Green Brothers Czech cannot be held responsible for improper use of its products.

Products must never be consumed before driving a vehicle or operating machinery.

Purchases are strictly reserved for adults.

FORCE MAJEURE

We shall not be held liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to war, governmental actions, pandemics, cyberattacks, transportation disruptions, or natural disasters.

PACKAGING VARIATIONS

Product packaging, containers, labels, or shipping envelopes may differ from the visuals displayed on the website due to availability, supplier changes, or shipping requirements. These differences do not affect the product itself and do not constitute valid grounds for a refund or dispute.

INGREDIENTS & ALLERGIES

Customers are responsible for reviewing product descriptions, ingredients, and usage information before purchasing or consuming any product. We are not responsible for allergic reactions, sensitivities, adverse effects, or health issues resulting from the use or misuse of our products.

WARRANTY

Products benefit from the legal warranties of conformity and protection against hidden defects.

No commercial warranty applies unless explicitly stated on the product page.

INTELLECTUAL PROPERTY

All content displayed on the website (images, texts, logos, code, etc.) is the exclusive property of Green Brothers Czech s.r.o.

Any reproduction or use without prior written authorization is strictly prohibited.

GOVERNING LAW AND DISPUTES

These Terms and Conditions are governed by the applicable laws of the European Union and the Czech Republic.

In the event of a dispute, an amicable resolution will be sought first in accordance with European consumer protection regulations. Failing this, the courts having jurisdiction over the registered office of Green Brothers Czech shall have exclusive jurisdiction.

CONTACT

For any questions regarding these Terms and Conditions or your order:

📧 Email: contact@sixty8.de

📍 Address: Green Brothers Czech s.r.o., 28. října 770/6, Moravská Ostrava, 702 00 Ostrava, Czech Republic